- Main Office: (304) 344-2287
- Ticket Office: (304) 344-2287
- Located at main ticket window
- Valid photo ID required for pickup
- Available 1 hour before game start
- Prepurchased tickets held until 30 minutes after game begins
- On-site parking available
- Street parking in downtown Charleston
- Approximate cost: $5-$10
- Handicap parking near main entrance
- Multiple wheelchair accessible sections
- Companion seats available
- Elevator access to different levels
- Clear line of sight for wheelchair users
- No outside food or beverages
- Bags subject to search
- No weapons
- Appropriate casual attire required
- No smoking inside venue
- Children under 3 free with paying adult
- Recommended age for baseball games: 4 and up
- Kid-friendly zones available
- Stroller and infant seating accommodations