Heino

- +49 (0)208 8598900
- Main reception: +49 (0)208 8598910

- Available at main box office
- Valid government-issued photo ID required
- Pickup begins 60 minutes before event start
- Electronic ticket confirmation mandatory

- On-site parking available
- Dedicated parking lot with approximately 200 spaces
- Disabled parking near venue entrance
- Parking fees range €5-€10 depending on event
- Nearby public parking structures within 500 meters

- Wheelchair accessible areas
- Companion seats available
- Designated spaces on ground and first levels
- Advanced reservation recommended
- Staff assistance for special needs

- No outside food or drinks
- No professional camera equipment
- Age restrictions may apply
- No smoking inside venue
- Clear bag policy for most events
- Valid ticket required for entry

- Age limits vary by event type
- Children under 12 typically require adult accompaniment
- Some events 16+ or 18+
- Infant/toddler policies depend on specific performance
- Reduced/free tickets for children under certain age