- Main Office: (709) 748-1060
- Customer Service: (709) 748-1061
- Located at main entrance customer service desk
- Valid photo ID required for pickup
- Available 1 hour before events
- Tickets must be claimed 30 minutes before event start time
- Free on-site parking
- Designated handicap parking spaces
- Well-lit parking lot
- Parking available for approximately 150 vehicles
- Wheelchair accessible seating areas
- Companion seats adjacent to wheelchair spaces
- Ramps and elevators for arena access
- Wide, clear pathways between seating sections
- No outside food or beverages
- No smoking on premises
- Proper athletic footwear required
- Respectful behavior expected
- Children under 12 must be accompanied by an adult
- Children under 5 enter free with paying adult
- Supervised children's areas during events
- Family-friendly environment
- Stroller parking available
- Changing facilities in restrooms