The Event Organizer has had to reschedule your event. Any purchased tickets are valid for the new date. You can locate your tickets by signing in to your online account. If your event is eligible for a refund or credit, those options will be visible with the Event Details of your order. If your event is eligible for a refund or credit, those options will be visible within the Event Details of your order. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
- Main Office: (317) 274-7569
- Venue Information Line: (317) 274-7500
- Located at main ticket entrance
- Open 2 hours before event start
- Valid photo ID required for ticket pickup
- Ticket confirmation or order number mandatory
- On-site parking available
- Limited street parking
- Nearby campus parking lots
- Handicap parking near main entrance
- Parking fees may vary by event
- Designated wheelchair spaces
- Companion seating adjacent to wheelchair areas
- Elevator access to different levels
- Accessible restrooms
- Staff assistance available
- No outside food or beverages
- Clear bag policy enforced
- No smoking within venue
- Professional sports/event attire recommended
- No weapons permitted
- Children under 2 typically free
- Children 3-12 often require child ticket
- Minors under 16 must be accompanied by adult
- No unaccompanied minors
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026