- Main venue line: +44 (0)116 261 0641
- For general inquiries and event bookings, call during business hours
- Best contact method: Call ahead for specific event information
- Will-call window located at main box office
- Operating hours: 1 hour before each event until doors close
- Photo ID required for ticket collection
- Arrive early to allow processing time
- Pre-order tickets recommended for sold-out events
- On-street parking available in surrounding Leicester city center
- Nearby car parks: NCP Car Parks within 5-minute walk
- Pay-and-display parking on adjacent streets
- Limited venue parking; public transportation recommended
- Bicycle storage available
- Wheelchair accessible seating throughout venue
- Accessible toilets available
- Level access to main entrance
- Companion/carer discounts available
- Reserved accessible spaces on ground floor
- Advance notice recommended for accessibility requirements
- Age restrictions vary by event; check specific show details
- No outside food or beverages (except sealed water)
- Photography and recording prohibited unless permitted
- Venue operates strict door policies; late entry may be restricted
- Mobile phones on silent during performances
- Smart casual dress code typical; check event guidelines
- Age restrictions vary by performance genre and content
- Children's events and family shows available
- Under 16s may require adult supervision (varies by show)
- Children's ticket discounts often available
- Check individual event ratings and age suitability
- Advance booking recommended for family events