Ivo Martin

- Main Office: +43 1 7007-0
- Ticket Hotline: +43 1 7007-24040
- Customer Service: Available during business hours

- Will-call window located at main entrance
- Open 1 hour before event start time
- Valid photo ID required for pickup
- Tickets held under surname provided at purchase
- Arrive early during peak events

- On-site parking available at Gasometer complex
- Paid parking: €2-4 per hour (varies by time)
- Discounted rates for event attendees
- Limited spaces during major events
- Public transport accessible via U3 line (Gasometer station)
- Bike parking available

- Wheelchair accessible seating areas available
- Accessible restrooms on venue premises
- Elevator access to all levels
- Companion seating provided
- Pre-booking required for accessible seats
- Accessible parking spaces nearby
- Service animal policy in place

- No outside food or beverages allowed
- Professional cameras and recording prohibited
- Smoking only in designated outdoor areas
- Doors close once event begins
- No refunds after ticket purchase (exchange/resale only)
- Venue policies subject to event-specific regulations
- Age restrictions may apply by event

- Age restrictions vary by event type and content rating
- Children under 3 may attend select family events
- Assigned seating required for all attendees
- No child discounts on general admission
- Family packages available for specific shows
- Supervision required for children under 14
- Parental discretion advised based on event type