J. Cole

- Main Box Office: +1 (514) 790-1245
- Customer Service: +1 (514) 790-2525
- Group Sales: +1 (514) 790-1245 ext. 5

- Will-call window located at main box office
- Open 2 hours before event start time
- Valid photo ID required for ticket pickup
- Tickets must be picked up before event start
- Name and confirmation number needed
- Group sales and advance reservations available

- 3,200 on-site parking spaces
- Multiple parking levels (P1-P4)
- Accessible parking spots available
- Pay parking: rates vary by event
- Preferred parking packages available
- Street parking available in surrounding area
- Public transit access via Metro (Lucien-L'Allier Station)

- Wheelchair accessible seating throughout venue
- Accessible washrooms on multiple levels
- Elevators and ramps for mobility assistance
- Companion seating available
- Priority entrance for mobility-impaired guests
- Accessible parking spaces near elevators
- Service animal accommodation
- Contact accessibility services: +1 (514) 790-1245

- Doors open 1.5 to 2 hours before event start
- No outside food or beverages permitted
- No professional recording devices
- Bags subject to security screening
- Prohibited items include weapons, fireworks, and glass bottles
- Venue is non-smoking (including e-cigarettes)
- Guests must be 18+ unless accompanied by adult for certain events
- Ticket transfer available through Ticketmaster

- Children under 2 may sit on parent's lap without ticket for some events
- Ticket required for assigned seating
- Minimum age restrictions vary by event type
- Family-friendly seating sections available
- Children welcome at sports events and family-oriented shows
- Contact venue for age-specific event restrictions
- Supervised childcare not available at venue