- Main Box Office: +44 (0)1284 769505
- Customer Service: Available during business hours
- Online booking available via official website
- Will-call collection available from box office
- Collection opens 1 hour before event start time
- Photo ID required for ticket collection
- Advance bookings must be collected at least 30 minutes before event
- On-site parking available
- Limited accessible parking spaces
- Surrounding street parking available
- Discounted parking for venue patrons (conditions apply)
- Nearby car park within 5-minute walk
- Wheelchair accessible spaces throughout venue
- Accessible restrooms on-site
- Companion seating available
- Accessible entrance at main foyer
- Advance notice recommended for specific accessibility requirements
- Contact venue for seating arrangement assistance
- Doors open 30 minutes before event start
- No re-entry once venue is exited
- Outside food and drinks not permitted
- Photography/recording prohibited unless specified
- Venue reserves right of admission
- Bags may be subject to security checks
- Mobile phones on silent during performances
- Age restrictions vary by event type
- Children under 16 must be accompanied by adult
- Some events have designated children's pricing
- Enquire about specific age restrictions when booking
- Infant lap policy applies to certain performances
- Children's shows typically allow younger audiences