- Main Box Office: (866) 781-2922
- General Venue Information: (845) 583-9000
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved starting 1 hour before event start time
- Tickets held until 30 minutes before show time
- Free on-site parking
- Multiple parking lots available
- Handicap parking near venue entrance
- Shuttle services for large events
- Carpooling recommended during peak concerts
- Wheelchair accessible areas in multiple sections
- Companion seats available
- Service animal friendly
- Assistive listening devices provided
- Elevators and ramps throughout complex
- No outside food or beverages
- No professional cameras or recording equipment
- Bags subject to search
- No smoking on premises
- Appropriate attire required
- Re-entry not permitted
- Children under 4 typically not admitted
- Children 4-12 must be accompanied by adult
- Some events may have specific age restrictions
- Minimum age varies by performance type