Jonathan Tetelman

- Main Box Office: +49 (0)231 5027-222
- General Inquiries: +49 (0)231 5027-0
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 2:00 PM

- Tickets available for pickup at box office with valid ID
- Pickup hours: Same as box office hours
- Pickup window: Available from time of purchase until event day
- Online ticket printout available for e-tickets
- Advance pickup recommended for major events

- On-site parking available in adjacent lot
- Limited spaces; early arrival recommended
- Public parking garage nearby (Parkhaus Konzerthaus)
- Public transportation accessible: Dortmund Hauptbahnhof and U-Bahn stations nearby
- Bicycle parking available

- Wheelchair accessible seating throughout venue
- Designated accessible parking spaces
- Elevator access to all levels
- Accessible restrooms available
- Reserved seating for guests with mobility limitations
- Contact box office in advance for specific accessibility needs

- No outside food or beverages permitted (exceptions for water)
- Cloakroom available for coats and bags
- No photography or recording during performances
- Mobile phones should be silenced
- Arrive 15-20 minutes before start time
- Children's height minimum may apply to certain performances
- Dress code: Smart casual recommended; no specific requirements

- Children permitted at age-appropriate performances
- Minimum age restrictions vary by event type
- Some family matinees available on weekends
- Children under 1 meter height typically not permitted in concert hall
- Advance notice required for children with special needs
- Children's tickets may be available at reduced rates