- Main Reception: +49 371 4000
- Located at main entrance hall
- Reservation pickup with valid ID
- Opens 1 hour before event start
- Electronic ticket scanning available
- Underground parking garage on-site
- Street parking in surrounding area
- Disabled parking spaces near main entrance
- Parking fees apply during events
- Designated wheelchair spaces on ground level
- Companion seats adjacent to wheelchair areas
- Elevator access to different levels
- Clear signage for accessibility routes
- No outside food or drinks
- Photography/recording typically prohibited during performances
- Smart casual dress recommended
- No pets (except service animals)
- Maximum bag size: 30x20x10 cm
- Age restrictions vary by event
- Children under 6 typically not admitted
- Reduced price tickets for children/youth
- Family-friendly performances have specific guidelines
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