- Main Office: +49 (0)234 61006-0
- Box Office: +49 (0)234 61006-100
- Contact hours: Monday to Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 2:00 PM
- Tickets available at box office during operating hours
- Will-call pickup available Monday to Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 2:00 PM
- Valid ID required for pickup
- Advance online purchase recommended for popular events
- Limited on-site parking available
- Public parking nearby in Bochum city center
- Accessible parking spaces available
- Recommend using public transportation (Bochum Hauptbahnhof S-Bahn/U-Bahn connections)
- Venue located in former coal mine with adjacent parking facilities
- Wheelchair accessible seating areas throughout venue
- Accessible restrooms available
- Elevator access to different levels
- Companion seating provided
- Advance notice recommended for specific accessibility needs
- Contact box office for detailed accessibility information
- Doors typically open 30-45 minutes before event start
- Professional conduct expected during performances
- No smoking inside venue
- Outside food and beverages generally not permitted
- Photography and recording policies vary by event
- Arrive early for seating and security checks
- Age restrictions apply to some events
- Children welcome at most events, age restrictions vary by performance type
- Some performances have age recommendations (typically 8+ or 12+)
- Family-friendly events scheduled regularly
- Children ticket prices available for applicable events
- Contact venue in advance for age-specific guidance
- Children must be accompanied by adults in designated family seating areas