- Main Box Office: +43 1 588 85
- Customer Service: +43 1 588 85 (general inquiries)
- Best times to call: Monday-Friday 10:00-18:00
- Will-call window: Box office location
- Hours: Available during regular box office hours
- Tickets available 30 minutes before performance
- Valid photo ID required for pickup
- Tickets should be collected under the name of purchaser
- Limited street parking available in the surrounding area
- Public parking garages nearby (paid)
- Recommended: Use Vienna public transportation (U-Bahn, tram, bus)
- Accessible parking spaces available for guests with disabilities
- Consider using Wipark or other multi-story car parks in the district
- Wheelchair accessible seating available
- Elevator access to all levels
- Accessible restroom facilities
- Reserved parking for disabled visitors
- Advance notice recommended for accessibility accommodations
- Contact box office for specific seating requests
- Doors open 30 minutes before performance
- Latecomers may not be seated until intermission
- Mobile phones must be switched off during performance
- Professional photography and recording prohibited
- Dress code: Smart casual to formal recommended
- Children under 3 years may be restricted for certain productions
- Children must be able to sit quietly for the entire duration
- Some performances may have age recommendations (typically 8+ years)
- Children under 3: Check individual production policies
- Advance notice required if bringing children
- Family performances may be available during the season
- No separate children's tickets unless specified