- Main Box Office: (617) 931-2000
- Customer Service: (617) 931-2787
- Group Sales: (617) 931-2900
- For accessibility inquiries: (617) 931-2000
- Will-call window located at main box office entrance
- Open during regular box office hours and event days
- Valid photo ID required for ticket pickup
- Arrive at least 30 minutes before event start
- Tickets must be picked up under the name the order was placed
- Limited on-site parking available in Fenway Park garage
- Premium parking options available for purchase
- Street parking available in surrounding Fenway neighborhood (permit-dependent)
- MBTA public transportation recommended (T subway station nearby)
- Valet parking available through MGM partnerships
- ADA-compliant accessible seating throughout venue
- Wheelchair and mobility device spaces available
- Accessible restrooms on premises
- Accessible parking spaces in adjacent garage
- Companion seating available with patrons
- Accessible entrance from main lobby
- Contact accessibility services at (617) 931-2000 for specific needs
- Valid ticket required for entry
- Venue is smoke-free and tobacco-free
- Outside food and beverages not permitted
- Professional cameras and recording devices restricted (personal devices allowed)
- Guest Code of Conduct applies to all attendees
- Age restrictions apply to certain events
- Doors close after event start time
- Clear bag policy may apply to certain events
- Ticket required for all patrons age 2 and older
- Children under 2 may attend select events without ticket (lap-only, no seat)
- Age verification may be required for age-restricted events
- Children must be accompanied by responsible adult
- Family-friendly events scheduled regularly
- Children's ticket discounts available for select performances
- Check specific event listing for age recommendations
