- Main Arena: +39 055 422 6611
- Ippodromo del Visarno Complex: +39 055 422 6611
- Hours for inquiries: Monday-Friday 9:00 AM - 5:00 PM (CET)
- Will-call window located at main entrance
- Operating hours: Opens 2 hours before event start time
- Valid ID required for ticket pickup
- Tickets held under surname of reservation
- Late arrivals may have limited access - arrive early
- Contact venue 24 hours prior for any will-call issues
- Ample free parking available on-site at Ippodromo complex
- Designated parking areas for standard vehicles
- Limited accessible parking spaces near arena entrance
- Overflow parking during major events
- Arrive early for optimal parking availability
- No valet service available
- Wheelchair accessible seating throughout arena
- Reserved sections with level access
- Companion seating available adjacent to accessible spaces
- Accessible restroom facilities
- Elevator access to different levels
- Advance notification recommended for accessibility needs
- Contact venue at least 48 hours before event
- Doors open 90 minutes before event start
- Valid ticket required for entry
- Outside food and beverages not permitted
- Professional cameras/recording devices prohibited
- Smoking only in designated outdoor areas
- Venue rules subject to event-specific policies
- Management reserves right to refuse entry
- Children under 3 years typically free (lap seating, no separate seat)
- Ages 3-12: Reduced ticket rates available
- Children 13 and over: Full price tickets
- Parental supervision required at all times
- ID may be required to verify child age
- No unattended minors permitted
- Check specific event guidelines for age restrictions