- Main Reception: +49 4921 87580
- Ticket Office: +49 4921 8758-22
- Administration: +49 4921 8758-0

- Tickets available for pickup at box office with valid ID
- Pickup during regular box office hours or 1 hour before event start
- Name of purchaser required for ticket collection
- Online reservation recommended for faster processing

- Free parking available on-site
- Ample parking spaces for standard vehicles
- Dedicated accessible parking spaces near main entrance
- Overflow parking available during large events
- Secure parking facilities

- Wheelchair-accessible seating throughout venue
- Accessible restroom facilities available
- Elevator access to all levels
- Reserved accessible parking spaces
- Assistance available; contact venue in advance for specific needs
- Companion seating provided with accessible tickets

- Valid ID required for entry
- Bags subject to security check
- No outside food or beverages permitted
- Photography and recording policies vary by event
- Arrive 30-45 minutes before event start
- Venue capacity: approximately 4,000 seats
- Prohibited items: weapons, large bags, professional cameras
- Smoking restricted to designated outdoor areas only

- Children under 3 years: Generally free (no seat required)
- Children 3-14 years: Reduced ticket prices typically available
- Infants must be accompanied by adults at all times
- Child supervision required throughout event
- Family-friendly events may have special pricing
- Check specific event age restrictions before booking

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* Not inclusive of taxes and fees
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