- Main Box Office: (915) 496-3739
- Venue Administrative Office: (915) 546-2000
- Located at main box office entrance
- Valid government-issued photo ID required
- Pickup available 1 hour before event start time
- Tickets must be claimed at least 30 minutes before event begins
- On-site parking available
- Approximately 1,500 parking spaces
- Standard rate: $10-$15 per vehicle
- Handicap parking near main entrance
- Some lots have designated rideshare pickup/dropoff zones
- Wheelchair accessible seating throughout venue
- Companion seats available next to accessible spaces
- Elevators and ramps for easy navigation
- ADA compliant facilities
- Advanced reservation recommended for accessible seating
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- No professional cameras without media credentials
- Must have valid ticket for entry
- No re-entry policy
- Children under 3 typically free with paying adult
- Children 3 and above require full-price ticket
- Recommended age limits vary by event type
- Parents responsible for child's behavior
- Some events may have specific age restrictions
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