Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
Doors open at 7pm. Music begins at 8pm. This is an All Ages event. This event is taking place in The Cambridge Room at House of Blues Cleveland. This event is General Admission (GA,) standing room only. All GA tickets are for standing room only. For accessible tickets, use the filter option on the right of the purchase page and click SHOW ACCESSIBLE TICKETS button. Event lineup is subject to change without notice.

- Main Venue: (216) 523-2583
- Box Office: (216) 875-1202

- Located at main box office
- Valid photo ID required for pickup
- Can be retrieved 1 hour before event start time
- Original purchasing credit card may be required

- Nearby parking garages within walking distance
- Street parking available
- Some nearby lots charge $10-$20 per event
- Recommended to arrive early for parking

House of Blues Cleveland is accessible. Use the filter/accessible icon on purchase page to access and purchase accessible accommodations. For additional assistance, contact the box office at 216.523.2583.

- No outside food or beverages
- Valid government-issued ID required for entry
- No large bags or backpacks
- No professional cameras without media credentials

- Age restrictions vary by specific event
- Most shows 18+ or 21+
- Children under 12 typically require adult accompaniment
- Some all-ages shows may have different guidelines

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