- Main Box Office: (202) 888-0020
- Customer Service available during business hours
- For accessibility inquiries: (202) 888-0020 ext. 3
- Will-call window located at main box office
- Available 1 hour before event start time
- Photo ID required for ticket pickup
- Arrive early during high-demand events
- Tickets must be under purchaser's name
- Parking available in The Wharf garage (on-site)
- Discounted parking rates for event attendees
- Street parking available in surrounding areas
- Validation available with ticket purchase
- Bike parking available
- Public transportation: Metro Green/Yellow Line (Navy Yard-Ballpark Station)
- Wheelchair accessible seating throughout venue
- Companion seating available
- Accessible restrooms on multiple levels
- Elevators to all seating areas
- Accessible parking spaces in garage
- Contact box office at (202) 888-0020 for specific accommodations
- ADA compliant venue
- Valid photo ID required for entry
- Doors typically open 30 minutes before event start
- No outside food or beverages permitted
- Professional cameras and recording devices prohibited for most events
- Bags subject to security screening
- Venue is smoke-free and drug-free
- Respect venue and fellow attendees' safety policies
- Children of all ages permitted with valid ticket
- No age restrictions for most events (verify per show)
- Infants in lap typically free (check specific event policies)
- Children must have their own seat for reserved seating
- Parental supervision required at all times
- Check individual event guidelines for age recommendations
- Contact box office for children's pricing on select events
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