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- Main Box Office: (585) 232-1900
- General Venue Information: (585) 232-1900
- Available for all ticketed events
- Valid Photo ID required for pickup
- Can be collected up to 1 hour before event start time
- Pickup location: Main Box Office
- On-site parking available
- Dedicated parking lot adjacent to venue
- ADA parking spaces near main entrance
- Typical parking fee: $10-$15 per vehicle
- Street parking also available nearby
- Wheelchair accessible locations throughout venue
- Companion seats next to accessible spaces
- Elevator access to all levels
- Located near restrooms and concession areas
- No outside food or beverages
- No professional cameras or recording devices
- Bags subject to search
- No weapons permitted
- Proper attire required
- Children under 3 typically not admitted
- Children 3+ require own ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content performances
