- Main Box Office: (904) 633-3000
- Group Sales: (904) 633-3036
- Guest Services: (904) 633-3000
- Will Call window located at main box office entrance
- Open 2 hours before event start time
- Valid photo ID required for ticket pickup
- Tickets must be claimed under name on reservation
- Allow extra time during high-traffic events
- On-site parking available in multiple lots
- Standard parking rates apply (typically $15-20 per event)
- Accessible parking spaces near main entrances
- Lot attendants available to assist
- First-come, first-served basis
- Arrive early for popular events
- Wheelchair accessible seating throughout arena
- Companion seating available
- Accessible restrooms on multiple levels
- Elevators and ramps for easy navigation
- Designated accessible parking spaces
- Service animals welcome
- Contact box office in advance for specific accommodation needs
- No outside food or beverages permitted
- Professional cameras and recording devices prohibited (personal devices allowed)
- Guests must follow venue code of conduct
- Prohibited items: weapons, illegal substances, oversized bags
- Arrive 30 minutes early for entry
- Valid ticket required for entry
- Venue policies subject to event-specific rules
- Children of all ages welcome with valid ticket
- No specific age restrictions for entry
- Children under 2 may sit on parent's lap (check event-specific policies)
- Children must be supervised at all times
- Family-friendly events may have specific seating areas
- Diaper-changing facilities available
- Concessions offer kid-friendly options
