Matteo Bocelli

- Main: (616) 957-6300
- Ticket Office: (616) 975-3146

- Located at main entrance ticket office
- Valid photo ID required for pickup
- Tickets can be retrieved 1 hour before event start time
- Unclaimed tickets may be released 30 minutes before event

- Free on-site parking
- Multiple parking lots available
- Designated handicap parking near main entrance
- Shuttle services during large events

- Wheelchair accessible throughout facility
- Designated wheelchair spaces in amphitheater
- Companion seating available
- Assistive listening devices offered

- No outside food or beverages
- Photography permitted for personal use
- Pets not allowed (service animals exempt)
- No smoking on premises
- Appropriate casual attire recommended

- Children under 12 must be accompanied by adult
- Stroller and child-friendly facilities available
- Some exhibits have age recommendations
- Children's Garden with interactive experiences