- Main Box Office: (410) 347-2020
- Guest Services: (410) 347-2000
- For ticket inquiries and event information, call during business hours
- Will Call window located at main entrance
- Available 2 hours prior to event start time through event end
- Valid photo ID required for ticket pickup
- Tickets must be claimed by name holder or authorized representative
- Arrive early during peak times to avoid delays
- Multiple parking garages available in downtown Baltimore area
- On-site parking limited; nearby surface lots and garages recommended
- Discounted parking for premium ticket holders
- Valet parking available for select events
- Street parking available in surrounding neighborhoods
- Wheelchair accessible seating throughout venue
- Companion seats available adjacent to accessible locations
- Accessible entrances and facilities
- Accessible restrooms on multiple levels
- ADA accommodations available; contact venue in advance for specific needs
- Service animals permitted
- Arrive 30 minutes early for optimal entry
- Valid ID may be required for entry
- Professional cameras and recording devices subject to restrictions
- Outside food and beverages generally prohibited
- Venue policies subject to change based on event type and promoter requirements
- Children permitted at most events with valid ticket
- Age restrictions vary by event type (sports, concerts, family shows)
- Some events may have minimum age requirements
- Children under specific ages may enter free for select family events
- Contact venue for specific event's child policy
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