- Main Box Office: (859) 442-1000
- Ticket Services: (859) 572-3000
- Located at main arena entrance
- Open 2 hours before event start time
- Valid photo ID required for pickup
- Original purchasing credit card recommended
- On-site parking available
- Designated lots surrounding arena
- Handicap parking near main entrances
- Typical parking fee: $10-$15 per vehicle
- Carpooling encouraged
- Wheelchair accessible sections
- Companion seats available
- Elevators to all levels
- Service animal friendly
- Assistive listening devices upon request
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- No weapons
- No smoking inside facility
- Valid ticket required for entry
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Recommended minimum age varies by event
- Parental discretion advised for late-night or mature content events