- Main Box Office: (704) 372-1000
- Administrative Office: (704) 372-0101
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 30 minutes before event start time
- Can be retrieved by original purchaser or authorized representative
- On-site parking garage adjacent to theatre
- Street parking available
- Nearby public parking lots within walking distance
- Average parking fee: $10-$15 per event
- Disabled parking spaces near main entrance
- Wheelchair accessible seating
- Companion seats available
- Assistive listening devices provided
- Located on ground level and first balcony
- Advance reservation recommended
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late seating during performance intervals
- No pets (service animals permitted)
- Children 5 and older permitted
- Children under 5 generally not recommended for evening performances
- Matinee shows often more child-friendly
- Booster seats available upon request
- Parents responsible for child's behavior