- Main Box Office: (704) 372-1000
- Administrative Offices: (704) 372-0101
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 30 minutes before event start time
- Can be retrieved by original purchaser or authorized representative
- On-site parking lot available
- Street parking in surrounding downtown area
- Nearby public parking garages
- Average parking fee: $5-$10 per event
- Some disability parking spaces near entrance
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- Elevator access to all levels
- No outside food or beverages
- No recording or photography during performances
- Electronic devices must be silenced
- Business casual attire recommended
- Late seating may be restricted
- Children 3 and under typically not permitted
- Age recommendations vary by specific performance
- Children must have full-price ticket for most events
- Booster seats available upon request
