- Main Box Office: (585) 345-1515
- Guest Services: (585) 345-1515
- Available during business hours and event days
- Will Call window located at main Box Office
- Available 2 hours before event start time
- Valid photo ID required for pickup
- Tickets held under purchaser's name
- Arrive early during high-traffic events
- Ample free parking available on-site
- Multiple parking lots surrounding venue
- Accessible parking spaces for guests with disabilities
- RV parking available for select events
- Parking attendants on duty during events
- Wheelchair accessible seating available throughout venue
- Companion seating provided
- Accessible restrooms on-site
- Elevators and ramps for mobility assistance
- Advance notice recommended for specific accessibility needs
- Contact Box Office for seating accommodations
- Valid ticket required for entry
- No outside food or beverages permitted
- Glass containers prohibited
- Professional cameras and recording devices restricted
- Arrive early to allow time for entry procedures
- Venue policies subject to change based on event type
- Children welcome; ticket required for all attendees
- No age restrictions for most events
- Check specific event policies for age recommendations
- Parents responsible for supervision
- Family-friendly events scheduled regularly
- Special programming available for youth events
