Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
- Main Box Office: (416) 872-2222
- Administrative Offices: (416) 963-2911
- Located at Main Box Office
- Valid photo ID required for pickup
- Arrive at least 45 minutes before performance
- Unclaimed tickets released 15 minutes before show time
- Nearby Green P Parking Lots
- Underground parking available at adjacent buildings
- Street parking with metered zones
- Recommended to arrive early during peak times
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Elevator access to all levels
- Please contact box office for specific accommodations
- No outside food or drinks
- Photography/recording prohibited during performances
- Late seating at discretion of venue staff
- Recommended to arrive 30 minutes before show time
- Children 4 and under generally not permitted
- Recommended age varies by performance
- Parental discretion advised
- Child ticket pricing depends on specific event
If you missed your chance to buy tickets for the World Cup's Toronto matches, fret not — there are still a few ways to get in before the action kicks off at BMO Field
Apr 20, 2026
