- Main Box Office: (315) 781-5483
- Administrative Office: (315) 781-5484
- Available for all ticketed events
- Must be picked up 30 minutes before show time
- Valid photo ID required for pickup
- Can be held under purchasing name
- Free street parking available
- Nearby public parking lots within walking distance
- Limited on-site parking for accessibility needs
- Several municipal parking areas within 2-3 blocks
- Wheelchair accessible seating
- Companion seats available
- Elevator access to multiple levels
- Assistive listening devices provided upon request
- No outside food or beverages
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Professional cameras require prior approval
- Children 5 and older welcome at most performances
- Children under 5 generally not permitted
- Some family-friendly shows have different age guidelines
- Parental discretion advised