- Box Office: (315) 781-5483
- Administrative Office: (315) 781-5451
- Located at main box office entrance
- Must present photo ID
- Available 1 hour before performance start time
- Tickets can be picked up by original purchaser or pre-authorized representative
- Free street parking available
- Municipal parking lot within 1 block
- Limited on-street parking near venue
- Recommended to arrive 30 minutes early to secure parking
- Wheelchair accessible spaces available
- Companion seating adjacent to wheelchair spaces
- Elevator access to all levels
- Assistive listening devices available upon request
- No outside food or beverages
- Photography/recording prohibited during performances
- Mobile phones must be silenced
- Late seating at discretion of house management
- No re-entry once performance begins
- Children 5 and under generally not permitted
- Recommended age varies by performance type
- Ticket prices may differ for children
- Mature content shows have strict age restrictions
