- Main Box Office: (516) 355-3850
- Guest Services: (516) 355-3850
- For accessibility inquiries: (516) 355-3850
- Will Call window located at main box office entrance
- Hours: Open 2 hours before event start time until 30 minutes after event begins
- Valid photo ID required for ticket pickup
- Tickets held under purchaser's name
- Arrive early during peak event times to avoid lines
- Ample on-site parking available
- Standard parking lot and premium parking options
- Accessible parking spaces for guests with disabilities
- Additional parking at nearby venues
- $20 standard parking fee (subject to change)
- Early arrival recommended during major events
- Valet parking may be available for special events
- Wheelchair accessible seating throughout venue
- Companion seating available with accessible tickets
- Accessible restrooms on multiple levels
- Elevators to all seating levels
- Designated accessible parking spaces
- For ADA accommodations, contact box office at (516) 355-3850
- Service animals welcome
- Valid ID required for entry
- Clear bag policy in effect (specific dimensions available at venue)
- No outside food or beverages permitted
- Professional cameras prohibited for general admission
- Smoking and vaping prohibited inside venue
- Arrive early for venue entry
- Comply with all security screening procedures
- Event tickets are non-refundable unless otherwise stated
- Children under 2 years old may not require tickets (verify with specific event)
- All children must have tickets for assigned seating
- Age-appropriate supervision required at all times
- Children subject to same venue policies as adults
- Stroller storage may be available (inquire at Guest Services)
- Family-friendly events may have special accommodations
- Check specific event policies for age restrictions
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026