Nicky Jam

- Main Box Office: (956) 380-2385
- General Inquiries: (956) 316-7000

- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Original confirmation or order number needed

- Dedicated arena parking lot
- Free parking available
- Handicap parking near main entrance
- Overflow parking in nearby designated areas
- Recommended to arrive early during popular events

- Wheelchair accessible seating locations
- Companion seats available
- Elevators to multiple levels
- Staff assistance for disabled patrons
- Located near convenient entry/exit points

- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Must have valid ticket for entry

- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events