Refund Process: For all tickets booked online or by phone, the credit card used in the booking will automatically be refunded. Please allow up to 5 days to receive your refund. If you made your booking at a Ticketmaster outlet please return to the original outlet where the booking was made with your ticket(s) and credit card used to purchase in hand to obtain your refund. Did you know the Ticketmaster FAQ page lists answers to commonly asked questions and the latest event info? Add it to your bookmarks and stay on top of the latest news regarding your event. Visit www.ticketmaster.co.nz/help to visit the Ticketmaster FAQ page.
All Tickets are Mobile Ticket Only. Mobile Tickets are like Print-at-Home tickets but instead of having to print off the tickets yourself, you can just show the barcode on your mobile phone. It is the easiest way to access tickets to your events. For more information visit Ticketmaster.co.nz/mobileticket Child Policy: Children 5 years and under may enter free.

- +64 7-350-4140
- Stadium administration office

- Located at main entrance ticket booth
- Valid photo ID required for ticket pickup
- Opens 90 minutes before event start
- Personal or corporate ticket purchases accepted

Available on Devon St West (6000 vehicles).

- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Ramps and elevators for easy access
- Clear signage for accessibility routes

- No outside food or drinks
- No smoking within stadium premises
- Clear bag policy for most events
- Professional security screening
- Appropriate athletic/event attire recommended

- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Infants/toddlers typically require ticket for entry
- Family-friendly environment during sporting events

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* Not inclusive of taxes and fees
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