Otaku

- Main reception: +34 981 540 700
- Administrative office: +34 981 540 701

- Located at main entrance reception
- Valid photo ID required for ticket pickup
- Open 1 hour before event start time
- Online and pre-booked tickets can be collected here

- Underground parking available
- Capacity for approximately 300 vehicles
- Disabled parking spaces near main entrance
- Hourly and daily parking rates
- Secure, monitored parking facility

- Dedicated wheelchair spaces in all conference halls
- Elevators and ramps throughout venue
- Assistive listening devices available
- Trained staff to assist persons with disabilities
- Accessible restrooms on each floor

- Professional attire recommended
- No outside food or drinks
- Photography may require prior permission
- Maximum noise levels to be maintained
- Security checks may be conducted

- Children under 12 must be accompanied by an adult
- Some professional conferences may restrict child entry
- Family-friendly events will have specific child admission policies
- Stroller parking available
- Child-friendly areas in certain exhibition spaces