- Main line: +358 8 5584 0700
- For inquiries and bookings, please contact during business hours
- General information available via main reception
- Tickets available at the venue box office during open hours
- Box office located at main entrance
- Arrive 30 minutes before event start time to collect tickets
- Valid ID may be required for ticket collection
- Street parking available on Leevi Madetojan katu
- Limited free parking spots in the vicinity
- Nearby public parking areas within walking distance
- Consider using public transportation (Oulu regional buses)
- Accessible parking spaces available near the entrance
- Wheelchair accessible seating available
- Accessible restroom facilities provided
- Level entry access to the main auditorium
- Reserved accessible parking spaces near entrance
- Assistance available upon request - contact venue in advance
- No smoking inside the venue
- Professional conduct required during performances
- Photography and recording permitted only with explicit permission
- Doors open 30 minutes before event start
- Latecomers may not be admitted until appropriate intermission
- Children welcome at most family-friendly performances
- Some events have age restrictions - check event details before purchase
- Infant admission policy varies by event type
- Children's tickets available at reduced rates for select events
- Supervision required for children under 8 years old
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