Oulunsalo Soi

- Main reception: +358 8 5584 1000
- Box office: +358 8 5584 1010
- For accessibility inquiries: +358 8 5584 1015

- Tickets available for pickup at main box office 2 hours before event start
- ID required for collection
- Advance notice recommended via phone: +358 8 5584 1010
- Lost tickets: Cannot be replaced on event day

- Dedicated parking available on-site with 150 spaces
- Street parking available in surrounding areas
- Parking rates: €2 per hour (capped at €12 daily)
- Accessible parking spaces: 8 designated spots near main entrance
- Public transport: Adjacent to Oulu city bus routes 1, 5, and 8

- Wheelchair accessible seating: Multiple designated areas throughout venues
- Accessible restrooms on all floors
- Elevator access to all event spaces
- Companion seating available adjacent to accessible spaces
- Service animal accommodations: Welcome with advance notice
- Accessible entrance via ramp at north side of building

- Valid ticket required for entry
- No outside food or beverages permitted
- Photography/recording prohibited unless specified for event
- Arrival recommended 30 minutes before event start
- Maximum bag size: A4 dimensions
- Conduct policy: Disruptive behavior results in removal without refund
- Lost items turned to lost and found within 24 hours

- Children under 3 years: Free entry if no separate seat required
- Children 3-16 years: Discounted tickets available (contact box office)
- Unaccompanied minors under 12: Not permitted
- Family seating areas available upon request
- Children's programming events have age-appropriate guidance
- Baby changing facilities: Available in accessible restrooms