Any child who has celebrated their first birthday must have a paid ticket. Prices are subject to demand and can change at any time. ADA seating is available at all performances, including VIP tickets. For assistance purchasing ADA seating, please contact your local venue?s box office.
Any child who has celebrated their first birthday must have a paid ticket. Prices are subject to demand and can change at any time. Become a VIP - Very Important Pup! The VIP package includes a premium seat and exclusive access to a photo opportunity with PAW Patrol characters after the show. Each adult & child (age 1 & up) in a group must have a VIP ticket. Pick up your VIP Packet at the VIP check-in prior to the show. Note: VIP characters are subject to change.

Arena Phone Number(585) 454-5335

Customer can pick up Will Call tickets 1 hour prior to the show. Customer must present the actual credit card used to place order and a photo i.d.

Public parking is available on Court, Broad, and Exchange Streets.

This is an accessible venue. To order Accessible tickets click link of desired show or order over the phone by calling Ticketmaster at 1-800-877-7575. Ticketmaster charge by phone is available 24 hours a day / 7 days a week.

No bags, backpacks, large purses, or items which can be harmful, dangerous, or obtrusive to other patrons. Search may be required for entry

Children 2 and over need a ticket.

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* Not inclusive of taxes and fees
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