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Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.

- Main Office: (239) 948-7825
- Ticket Office: (239) 948-7825

- Located at main ticket entrance
- Valid photo ID required for pickup
- Available 90 minutes before event start time
- Prepurchased tickets can be collected here

- Free parking on-site
- Multiple lots surrounding arena
- Accessible parking near main entrances
- Recommended to arrive 45-60 minutes early for larger events

- Wheelchair accessible spaces available
- Companion seating adjacent to wheelchair spaces
- Elevators to multiple levels
- Assistance available upon request

- No outside food or beverages
- Bags subject to search
- No professional cameras
- No weapons
- No large backpacks

- Children under 2 typically free on lap
- Children 3+ require ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events

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* Not inclusive of taxes and fees
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