This event will be a phone-free experience. Use of phones, smart watches and accessories, will not be permitted in the performance space. Upon arrival at the venue, all phones, smart watches and accessories will be secured in individual Yondr pouches that will be opened at the end of the event. Guests maintain possession of their devices at all times, and can access them throughout the event only in designated Phone Use Areas within the venue. All devices will be re-secured in Yondr pouches before returning to the performance space. Anyone seen using a device (phone, smart watch or accessories) during the performance will be escorted out of the venue.
This event will be a phone-free experience. Use of phones, smart watches and accessories, will not be permitted in the performance space. Upon arrival at the venue, all phones, smart watches and accessories will be secured in individual Yondr pouches that will be opened at the end of the event. Guests maintain possession of their devices at all times, and can access them throughout the event only in designated Phone Use Areas within the venue. All devices will be re-secured in Yondr pouches before returning to the performance space. Anyone seen using a device (phone, smart watch or accessories) during the performance will be escorted out of the venue.
Most tickets are delivered digitally via email or text message. If you would like paper tickets instead, please call (518-465-4663) or visit the Palace Theatre Box Office located at 19 Clinton Avenue in Albany, NY.
Convenient parking for Palace Theatre shows and events is available at the Quackenbush Garage located just off Broadway at 25 Orange Street, 2 blocks from the Palace Theatre. Parking at the Quackenbush Garage is subject to fees. The Quackenbush Garage is a 24/7 parking location with accessibility compliant spaces. For information on specific event parking rates, please visit: www.parkalbany.com/events . There is also street parking in the city of Albany available for free on weekends and after 5pm on weekdays.
- Wheelchair Accessible Seating
- Companion Seats Available
- Elevator Access
- Assistive Listening Devices
- Service Animal Friendly
Please visit our website for permitted and prohibited items, bag policy, accessibility guidelines, and FAQs: https://www.palacealbany.org/visit/faq
Rules vary by event. Please check individual event info for age restrictions and other rules.
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