- Main Box Office: (215) 336-3600
- Guest Services: (215) 336-3600
- Accessibility Services: (215) 336-3600

- Located at main box office entrance
- Hours: 2 hours before event start time through event end
- Valid photo ID required for ticket pickup
- Tickets available under name used during purchase
- Arrive early during peak times to avoid delays

- On-site Parking: Multiple garage levels available
- Parking Rate: $20 standard, $30 premium
- Accessible Parking: Available for ADA permit holders
- Public Transportation: SEPTA regional rail and bus lines nearby
- Valet Parking: Available at premium rates
- Early arrival recommended for major events

- ADA Accessible Seating: Throughout venue tiers
- Wheelchair Spaces: Multiple locations with companion seating
- Accessible Restrooms: Distributed throughout facility
- Elevators & Ramps: Full wheelchair accessibility
- Hearing Loop Systems: Available in select sections
- Service Animals: Permitted in designated areas
- Reserve accessible seating when purchasing tickets

- No outside food or beverages permitted
- Professional cameras and recording devices restricted per event
- No weapons, illegal substances, or oversized bags
- Bag Policy: Limited to small clutches or clear bags
- Arrive early for security screening
- Venue code of conduct enforced
- Management reserves right to refuse entry

- Children under 2: Free admission if held (no seat); ticketed seat required for assigned seating
- All children require individual tickets for reserved seat events
- Supervised childcare not available on-site
- Age restrictions apply to certain events (concerts, sporting events)
- Infants permitted in designated areas when feasible
- Contact venue for specific event age policies

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