- Main Line: (315) 457-8888
- Event Booking: (315) 457-9999
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets must be claimed 30 minutes before event begins
- Free on-site parking
- Approximately 150 parking spaces
- Handicap parking near main entrance
- Overflow parking available in adjacent lot
- Wheelchair accessible areas
- Companion seating available
- Elevator access to all levels
- Designated spaces with clear sightlines
- No outside food or beverages
- No smoking inside venue
- Bags subject to search
- Proper attire required
- Must be 18+ for certain events
- Children under 12 must be accompanied by adult
- Age restrictions vary by event
- Some events may be 21+ only
- Infant/child ticket policies depend on specific event requirements
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