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- Main Box Office: (904) 825-1164
- General Venue Information: (904) 825-1000

- Located at Main Box Office
- Valid Photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be transferred to another person with proper identification

- On-site parking available
- Designated parking lots surrounding venue
- Handicap parking near main entrance
- Approximate cost: $10-$15 per vehicle
- Some street parking in nearby historic district

- Wheelchair accessible areas
- Companion seating available
- Accessible restrooms
- Staff assistance for patrons with disabilities
- Advance notification recommended for special accommodations

- No outside food or beverages
- Valid ticket required for entry
- No re-entry policy
- Bags subject to search
- Recommended to arrive 30 minutes before event start
- Age restrictions may vary by performance

- Children under 3 typically not permitted
- Children 3-12 require adult supervision
- Some shows may have specific age restrictions
- Minimum age varies by performance type
- Children's ticket pricing available for select events

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* Not inclusive of taxes and fees
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