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- Main Contact: (808) 674-4000
- Guest Services: (808) 674-4001
- Reservations: (808) 674-4010
- Located at main entrance ticket booth
- Valid photo ID required for ticket pickup
- Group and online pre-purchased tickets processed separately
- Recommended to arrive 30 minutes before park opening
- On-site parking available
- Free parking for all guests
- Designated handicap parking near main entrance
- Parking lot has shade structures and security monitoring
- Wheelchair accessible throughout water park
- Special needs changing facilities available
- Rental of waterproof wheelchairs
- Designated rest areas with shade
- Appropriate swimwear required
- No glass containers
- No outside food or beverages
- Must wear shirt and shoes when not in water areas
- No running in park
- No professional photography without permission
- Children under 48 inches must be accompanied by adult
- Life jackets provided free of charge
- Supervised children's areas
- Minimum height requirements for certain slides
- Infant/toddler splash zones available
