Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Contact: (205) 860-8123
- Box Office: (205) 860-8123
- Located at main entrance box office
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets must be claimed 30 minutes before event begins
- On-site parking lot available
- Street parking on University Blvd
- Free parking for most events
- Limited handicap parking near entrance
- Wheelchair accessible areas
- Companion seating adjacent to accessible spaces
- Located near main floor and entrance
- Must be reserved in advance
- No outside food or drinks
- Valid ID required for age-restricted events
- No large bags or backpacks
- No professional cameras without prior approval
- All ages welcome for most concerts
- Children under 12 must be accompanied by adult
- Age restrictions may apply for specific performances
- Some shows may have minimum age requirements