- Main Line: (312) 957-2030
- For inquiries regarding events, ticketing, or general information, call during business hours
- Best time to reach: Tuesday through Saturday, 10:00 AM - 6:00 PM

- Will call window opens 1-2 hours before event start time
- Located at main venue entrance
- Valid photo ID required to pick up tickets
- Tickets held under name used at time of purchase
- Arrive early for peak events to avoid delays
- Contact venue directly for alternative arrangements if needed

- Limited on-site parking available
- Street parking available in surrounding neighborhoods
- Paid parking lots nearby in Pilsen/industrial area
- Public transportation recommended: Pink Line (Polk Station), nearby bus routes
- Bike parking facilities available
- Carpool and rideshare options encouraged

- Wheelchair accessible seating available
- Accessible restrooms throughout venue
- Elevator access to upper levels where applicable
- Service animal accommodations permitted
- Companion seating available
- Contact venue in advance at (312) 957-2030 to arrange specific accommodations
- Accessible entrance available

- Valid ID required for entry
- Outside beverages not permitted
- Venue alcohol policy in effect (must be 21+ for alcoholic purchases with valid ID)
- No professional recording devices or photography without permission
- No weapons or prohibited items allowed
- Respect artist and fellow attendee space
- Follow all venue staff instructions
- Age restrictions vary by event - check event details

- Age restrictions vary by event and performer
- All children require a ticket (no lap infants)
- Children under 13 may require adult supervision (event-dependent)
- Some all-ages shows available - verify at time of purchase
- Unattended minors not permitted
- Children must comply with all general venue rules
- Check specific event listing for age policy before purchasing

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