Sabrina Carpenter

Mobile Ticketing Alert: In an effort to ensure a ticketing experience that is more convenient, safe and secure for all PPG Paints Arena fans, guests must present a mobile ticket on a smartphone for entry. Screenshots and print outs will not be accepted. Bags are not permitted in PPG Paints Arena. Exceptions, after inspection, will be made for medical bags, diaper bags, and wristlets or wallets no larger than 4 x 6 x 1. PPG Paints Arena is a cashless venue. Credit and debit cards as well as Apple/Google Pay are accepted. Reverse ATMs are available to convert cash to a pre-paid Visa card.
The Sabrina Carpenter Fund supports the well-being of people and animals, including organizations working on the issues of mental health, animal welfare, and support for the LGBTQ+ community.

- Main Box Office: (412) 642-1800
- Guest Services: (412) 642-1800
- For general inquiries, call during business hours Monday-Friday

- Will Call window located at main entrance on Fifth Avenue
- Operating hours: Opens 2 hours before event start time
- Closes 30 minutes after event start
- Valid photo ID required for ticket pickup
- Tickets held under name provided at purchase

- Multiple parking garages within walking distance
- Street parking available in surrounding area
- Preferred parking garage: Fifth Avenue Place Garage (adjacent to arena)
- Event parking rates vary by event
- Handicap accessible parking available
- Valet parking available on event days

- Wheelchair accessible seating throughout arena
- Companion seating available with accessible tickets
- Accessible restrooms on multiple levels
- Elevators throughout venue
- Accessible parking spaces reserved
- Service animals welcome
- Accessible entrance at ground level

- No outside food or beverages permitted
- Clear bag policy may apply for certain events
- Professional cameras/recording devices restricted without permission
- Arrive early for security screening
- Respect venue policies and staff instructions
- Age restrictions apply for some events
- No smoking inside arena

- Children of all ages welcome with valid ticket
- Infants may attend; some events offer free infant lap tickets
- Supervised children must remain with adult at all times
- Age-appropriate behavior expected
- Some events may have age restrictions
- Children's amenities available (family restrooms)
- Height/age requirements may apply for certain attractions