Santana

Tickets are not available at the Box Office on the first day of the public on-sale. Box Office ticket sales will begin the first business day after the public on-sale; subject to availability. The Box Office cannot sell Verified Resale, Official Platinum, or VIP Packages.
Tickets are not available at the Box Office on the first day of the public on-sale. Box Office ticket sales will begin the first business day after the public on-sale; subject to availability. The Box Office cannot sell Verified Resale, Official Platinum, or VIP Packages.

- Main Box Office: (214) 665-4797
- Guest Services: (214) 665-4500
- Accessible Seating Inquiries: (214) 665-4797

- Will-Call window located at main box office entrance
- Tickets available for pickup 2 hours before event start time
- Valid photo identification required for ticket pickup
- Advance notice may be required for group orders
- Call (214) 665-4797 to confirm ticket availability

- Onsite parking garage available with multiple levels
- Additional surface lots surrounding venue
- Parking rates vary by event
- Preferred parking options available for premium ticket holders
- EV charging stations available
- Valet parking service offered

- Wheelchair accessible seating throughout venue
- Companion seating available adjacent to accessible spots
- Accessible restrooms on multiple levels
- Elevator access to all seating areas
- Reserved accessible parking in nearby lots
- Contact (214) 665-4797 for specific accommodations and advance requests

- No outside food or beverages permitted
- Professional cameras and recording equipment prohibited without authorization
- Bag policy: Small bags permitted; large bags subject to inspection
- Smoking prohibited inside venue (designated outdoor areas available)
- Guest Code of Conduct requires respectful behavior
- Arrive early to allow time for security screening
- Refund policies vary by event; check ticket terms

- All attendees require a ticket regardless of age (some exceptions for infants under 2 may apply)
- Children welcome at family-friendly events
- Parental guidance recommended for some events
- Family restrooms available throughout venue
- Stroller storage available; check with guest services
- Age restrictions apply to certain events (adult-only concerts, etc.)