Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
- Located at front reception area
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Street parking available
- Nearby public parking lots
- Rideshare recommended in downtown area
- Some metered parking zones
- Limited wheelchair accessible areas
- Ground floor venue with some mobility accommodations
- Contact venue in advance for specific accessibility needs
- 21+ venue after 8:00 PM
- Business casual attire recommended
- No outside food or beverages
- Photography may be restricted during performances
- Not recommended for children
- 21+ only after 8:00 PM
- No minors permitted during evening entertainment
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