- Main reception: +45 96 35 04 00
- Ticket office: +45 96 35 04 10
- Located at main entrance
- Valid ID required for ticket pickup
- Available 1 hour before event start
- Tickets can be collected by original purchaser or authorized representative
- Underground parking available
- Limited street parking nearby
- Disabled parking spaces adjacent to main entrance
- Parking fees apply
- Wheelchair accessible spaces on multiple levels
- Companion seats available
- Elevator access to all concert halls
- Advance notification recommended for specific accommodations
- No outside food or drinks
- No smoking inside venue
- Photography permitted only with prior consent
- Strict bag size limitations
- Late arrivals may be seated at venue's discretion
- Children under 6 generally not recommended
- Age restrictions vary by performance
- Reduced pricing for children/youth available for select events
- Parental guidance suggested for certain concerts
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