- Main Box Office: (815) 714-8660
- General Inquiries: (815) 727-6660
- Located at main entrance
- Valid Photo ID required
- Pickup begins 1 hour before event start time
- Tickets held until 30 minutes before event
- On-site parking lot
- Free parking for ticket holders
- Accessible parking near main entrance
- Street parking available in surrounding area
- Wheelchair accessible spaces
- Companion seats available
- Elevators to all levels
- Hearing assistance devices upon request
- No outside food or beverages
- No professional cameras/recording equipment
- Bags subject to search
- Must have valid ticket for entry
- No re-entry policy
- Age restrictions vary by event
- Children under 3 typically not admitted
- Some shows may require all attendees to have a ticket
- Parental discretion advised for mature content events
Your Concert Companion Awaits
Log in to track artists, discover shows, and stay in the loop.